You have the right to request the deletion of your personal data associated with your account on store.torontodigital.ca. You can do this through the following methods:

Method 1: Via Your Account Page

Users registered on store.torontodigital.ca can initiate the deletion of their account and associated personal data directly from their account settings.

  1. Log in to your account on store.torontodigital.ca.
  2. Navigate to the ‘My Account’ page.
  3. Look for a ‘Delete Account’ tab or a similar option within your account settings.
  4. Follow the on-screen prompts to confirm your request. You may be asked to re-enter your password for security verification.

Method 2: Via Email Request

If you prefer, or if you cannot find the option in your account, you can request data deletion by contacting us directly.

  1. Compose an email with the subject line “Account Data Deletion Request”.
  2. Send the email to info@torontodigital.ca.
  3. In the body of the email, please clearly state your request for account and data deletion. Include the email address registered with your account so we can accurately locate your data.

Processing Your Request

Upon receiving your deletion request through either method, we will proceed to remove your account and associated personal data from our systems as required by privacy regulations. Please be aware that account deletion is permanent and irreversible. Once deleted, your account information and associated data cannot be recovered.