Welcome to store.torontodigital.ca (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from us.
By accessing or using our website, you consent to the practices described in this Privacy Policy. If you do not agree with our policies, please do not use our website.
Information We Collect
Personal Information we may collect includes:
- Contact information (name, email address, phone number, shipping/billing address)
- Account information (username, password)
- Transaction information (purchase history, payment details)
- Communication information (customer service inquiries, feedback)
- Technical information (IP address, browser type, device information)
How We Use Your Information
We use your personal information for the following purposes:
- Process and fulfill your orders
- Create and manage your account
- Communicate with you about orders, products, and services
- Improve our website and customer experience
- Send marketing communications (with your consent)
- Detect and prevent fraud or other illegal activities
- Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, personalize content, and deliver targeted advertisements.
We utilize Google Tag Manager (server-side tracking) and Meta Pixel for analytics and advertising purposes. You can manage your cookie preferences through your browser settings.
Third-Party Sharing
We may share your information with the following categories of third parties:
- Service providers (payment processors, shipping companies)
- Marketing and advertising partners (Meta, Google, Pinterest)
- Legal authorities when required by law
These third parties may use your information according to their own privacy policies, which we encourage you to review.
International Data Transfers
Your personal information may be transferred to and processed in countries outside of Canada, including to Meta (Facebook) platforms. When we transfer your data internationally, we take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
For Canadian Residents (PIPEDA):
- Access your personal information
- Correct inaccurate information
- Withdraw consent for data processing
- File a complaint with the Privacy Commissioner of Canada
For EU Residents (GDPR):
- Access, rectify, or erase your personal information
- Restrict or object to processing
- Data portability
- Lodge a complaint with a supervisory authority
For California Residents (CCPA/CPRA):
- Know what personal information is collected
- Delete personal information
- Opt-out of the sale of personal information
- Non-discrimination for exercising rights
For Indian Residents (DPDP):
- Access and correct personal information
- Erasure of personal information
- Grievance redressal
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Account Deletion
You have the right to request deletion of your account and associated personal data. You can initiate this process:
- Through your account settings on our website
- By emailing us with your deletion request
Children’s Privacy
Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
info@torontodigital.ca
